At Zina Farms, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Locations
We currently ship within the United States. International shipping may be added in the future.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Shipping destination
- Selected shipping method
All shipping fees are displayed before you complete your purchase.
Delivery Time
Estimated delivery times depend on your location and the shipping method selected at checkout. Delivery times are estimates and are not guaranteed.
Zina Farms is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs or inspections
- Incorrect shipping addresses provided by the customer
Order Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect or incomplete addresses may result in delays, additional fees, or non-delivery.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with your order number and photos of the issue.
Questions
If you have questions about shipping, please contact us through the Contact page on this website.